Privacy Policy – Kariox

Effective Date: 1 October 2025

1. Introduction
Kariox (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit or make a purchase from https://shop.freshservekitchen.com (“Website”).

2. Information We Collect
We may collect the following information:

  • Personal Information: Name, email address, phone number, delivery and billing addresses.
  • Order & Payment Details: Product orders, payment status (note: sensitive payment information is securely processed by third-party payment providers).
  • Technical Information: IP address, browser type, device information, pages visited, and referral URLs.
  • Cookies & Tracking Data: To improve user experience and website functionality.
  • Marketing Preferences: Only if you opt-in for newsletters, promotions, or updates.

3. How We Use Your Information
Your information may be used to:

  • Process and fulfill orders, including shipping and payment.
  • Respond to customer inquiries and provide support.
  • Improve products, services, and website experience.
  • Prevent fraud and ensure compliance with legal obligations.
  • Send promotional emails or offers, only with your consent.

4. Legal Basis
Where applicable, we process personal data based on consent, contractual necessity, legal obligations, or legitimate business interests, in compliance with applicable data protection laws.

5. Sharing Your Information
We may share your information with:

  • Service Providers: Shipping partners, payment gateways, and hosting providers.
  • Legal Requirements: To comply with laws or protect our legal rights.
  • Business Transfers: In case of merger, acquisition, or sale of business assets.

6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience, analyze website performance, and personalize content. You can manage cookies via your browser settings; note that disabling cookies may affect website functionality.

7. Third-Party Links and Services
Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties and encourage you to review their privacy policies separately.

8. Data Security
We implement reasonable technical and organizational measures to protect your personal information. However, no online system can be completely secure; we cannot guarantee absolute security.

9. Data Retention
We retain personal information only as long as necessary to fulfill business, legal, and regulatory purposes. For instance, order records may be retained for up to 7 years for accounting and tax compliance.

10. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict processing of your personal information. Some rights may be limited by law.

11. Children’s Privacy
We do not knowingly collect information from individuals under 18. If we become aware that such data has been collected, we will promptly delete it.

12. International Transfers
Your data may be transferred to and stored by service providers outside your country. Appropriate safeguards are in place to ensure data protection.

13. Updates to this Privacy Policy
We may update this policy periodically. Any changes will be reflected by updating the “Effective Date.” Major changes will be communicated on the Website.

14. Contact Us
For any questions regarding this Privacy Policy or to exercise your rights, please contact us:
Email: privacy@shop.freshservekitchen.com
Address: [Your Business Address Here]

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